5 New Year’s Resolutions for Your Online Shop

by Gail Oliver, Online Marketing Consultant

Happy new year! I truly wish your business the utmost success in 2017. But if you really want to ensure that success, here are 5 resolutions I highly recommend you make.

1. Focus on What is Working

Sounds simple enough, but whatever tactics, products or services worked for you in 2016, keep doing them in 2017. If is isn’t broke, don’t fix it.

2. Stop Doing What Isn’t Working

We are creatures of habit. There are people who spend hours just posting their products to Twitter and never see one sale from it, but they can’t stop themselves. Stop, move on, try something else.

3. Outsource Certain Business Tasks

Whatever you can afford to outsource, do so. Whether it is social media posting, accounting, SEO, and so forth, you may be better off to pay someone to take some of the daily tasks off of your plate so that your time can be focused on making money.

4. Invest in Marketing

Again, if you have never invested one dime in the marketing and promotion of your business, then chances are you are not doing very well. You have to really get aggressive about your business this year and invest in advertising and promotion. I use both Google ads and Facebook ads with a lot of success for little investment. Trust me, you will earn back the money you invested and then some.

5. Make Alliances

The old adage, “he told two friends, who told two friends…” really does work. Therefore, forge relationships (even if it is just one or two) with other businesses that target the same customer, but are non-competitive. It is a very fast and effective way to get in front of a whole new set of customers.

A final one resolution is to try my advice! Below is an email from a customer of mine about a tip I gave in my November Etsy Shop Marketing Plan (which I have now merged into a 12-month all-inclusive plan) that really worked for him:

Hey Gail,

Thank you for all the help this year! I don’t spend enough time on marketing but I did act on some of your ideas. The one that really worked was putting a “Best Seller” badge on my best seller. That made my life so much easier this holiday season. I just kept producing that particular chime instead of trying to guess which ones would sell. My sales were up around 40% for 2016.  When I ran out of my best seller at one point I put the best seller badge on another bell and it sold out quick as well. I’m going to add badges to the items in my shop that say “Quick Ship” for the items that I have in stock.  During the holiday season my best seller was consistently in the top left position for the keyword “wind chimes.” Anyway, I just wanted to say thank you for the help…

Bruce at EarthWindStoneware

I always reward referrals, so if you say something nice about my blog or services (with a link) in your Facebook groups, in your Etsy teams or on your social media pages, just let me know and I will give you a FREE tip.

My 2017 Etsy Shop Plans!

If you really want to drive traffic and sales at your Etsy shop in 2017, my all-new 2017 Etsy Shop Marketing Plan and 2017 Etsy Shop Social Media Plan is all the marketing advice you’ll need! I also have a version for non-Etsy e-commerce shops here.

 

 

 

 

 

 

Click here for a vertical pin to share on Pinterest!

Need Help Marketing Your Business?

I do one-on-one marketing consulting for e-commerce, Etsy and other online businesses. I am pretty booked right now so the earliest I am taking phone consultations is the week of January 23rd, 2017. Just see my Selz.com shop for more details.

© 2017 Gail Oliver, Attention Getting Marketing. All rights reserved.

How Offering Weekly Specials Can Increase Your Sales

by Gail Oliver, Online Marketing Consultant

When I was working in the head office of a major grocery store chain I remember the president asking one of the store managers how sales were going and his response was, “The only thing that sells well are the specials”.

how-offering-weekly-special-can-increase-your-sales

So, if your sales are hurting, have you thought about adopting the grocery store model of offering weekly specials? Now I don’t mean a weekly special across your whole shop, that would defeat the purpose. I mean just a few select products that are “on special” that particular week.

“On special” is little different from something being “on sale”. When something is “on sale”, it makes it sound like it has been permanently reduced in price. Therefore, unless there is a limited stock available, customers still don’t see the urgency to buy, and may wait to see if the price goes down further.

A “special offer” makes it sound like it is just for a limited time and it doesn’t always have to be just a price reduction. It can be a free gift, free shipping, free personalization or a free service.

Some Examples of Weekly Special Offers:

  • The Body Shop likes to offer specials such as, “Get any 3 Mini Body Butters for $10 ($18 value)” or “Complimentary Body Butter with your $60+ Purchase”. 
  • Old Navy likes to offer specials such as, “This Week Only $15 Dresses”
  • J. Crew likes to offer specials such as, “30% off all jewelry” (in other words, just a particular shop section is on special).
  • Payless Shoes is known for their BOGO special, “Buy One, Get One Half Off” that they only offer every now and then.

Plus, if your customers see that you make a habit of offering weekly specials, like the grocery stores do, they may be more likely to check back with your store more often to see what the special is this week. Offering weekly specials will not only potentially increase your sales, but also your return customer business, so give it a try.

My Weekly Special!

october-online-coverAs we are already half way through the month, my October Marketing
Plan for Online Shops
(or Etsy Shops) is on special for $7 (regular $12) but only until October 20th when November’s Plan
comes out.

 

This Simple Trick Will Jumpstart Your Online Business

by Gail Oliver, Online Marketing Consultant

I have been doing a lot of phone consultations this week advising my clients that sometimes you need to do something for FREE in order to jumpstart your business.

this-simple-trick-will-jumpstart-online-business

For example, I give away free advice every week on this blog. While some people seem to think I’m just doing this for fun, no, this is my business but I realize in order to earn your trust as a customer, I have to give something for free first to prove that I know what I am talking about.

It’s no different when you are selling online where potential customers can hesitate to make that first purchase from you for so many reasons, but they will take something for free.

Now, don’t just blatantly give away anything for free without there being something in the offer that also benefits your business.

For example, doing a free giveaway of one of your products on social media is a great way to get people to notice your shop. The correct way to do it is to tell people that in order to enter the giveaway, they have to like and share the post. This way you are essentially advertising your shop to all of their followers for just the cost of one of your products (just to clarify, you are not giving away free products to everyone, you will draw a name from those who shared and liked the post at the end of the month).

I realize not every business may have a product that they can give away for free, therefore, in these cases you can consider giving a complimentary product for free or a service for free. One of the tips I give in my October Marketing Plan is to offer a free Christmas printable download, like holiday gift tags. This you can offer to everyone. Again, make the offer in a Facebook post asking people to share and like the post in order to receive the printable. The benefit here is that you get to make a personal connection with a potential new customer, as well as the exposure to their followers.

As I said, the key is to never just give something for free and get nothing in return. This is why people offer buy one, get one free offers because at least you get the one sale. Same with free shipping, don’t just offer free shipping, only offer it on orders over $50 or $100, because now there is an incentive to get the customer to buy more. Other ideas include free engraving with the purchase of 2 or more necklaces, free gift with purchase of $50 or more, free gift wrapping on purchases made before October 31st – you get the idea.

My October Marketing Plan for Online Shops (or Etsy Shops) is the best october-online-cover$12 you will every spend to really drive traffic and sales next month at your online shop.