Why Your Small Business Should Join in on a Twitter Party

by G.B. Oliver

I have written about Twitter a few times on my blog. While I feel it is better for business to business marketing, there are ways to use it to reach the end user. One way is participating in (not necessarily hosting) Twitter parties.

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Sometimes you will see a #hashtag trending that may say something like, #ThisisStyle or #BestBirthdayMemory.  This, more than likely, means a Twitter party is going on around this topic of conversation. It was set up by a company (in these cases, Sears and Milk Magic Straws, respectively) and it typically will last an hour.

Simply click on the hashtag and you can join in. The sponsoring company will ask participants a serious of questions, based on the hashtag, for them to tweet an answer (you have to include the #hashtag with the answer).

The incentive for participants to answer is that typically prizes are given away. The sponsoring company benefits because the Twitter party is a great way to engage customers and get in front of an even larger market.

But, as a small business, you do not have to host a Twitter party to still benefit from them. Simply by participating in the party – answering the questions intelligently and informatively and making sure that your Twitter name and avatar represents what you sell – then the majority of other participants might take note of you. People aren’t just there to give answers, they want to read answers too. So after reading yours they may just click over to your Twitter profile or decide to follow you.

For example, MomCentral is a popular blog and they frequently host Twitter parties. So if you sell to moms, it is a good opportunity to join in because the majority of people participating will be moms. Again, just answer the questions, do not promote your business or products. The display of your avatar and company name are enough.

During Twitter parties, it is also common for participants to respond (nicely) to each other’s responses. This gives you a chance to engage potential customers, as well as another opportunity for your avatar to show up in the feed, as long as it doesn’t look obvious that is what you are doing.

How do you know when these  parties will be happening? Simply enter in the Twitter search box #twitterparty and any upcoming ones will appear.

So, join in a Twitter party and see if during that hour that you participated (as well as the hour after) your traffic from Twitter increased. Then you will know if it works for your business.

G.B._OliverNeed Help Marketing Your Online Business? 

I offer a variety of affordable marketing services. Just contact me at attentiongetting@gmail.com or use the contact form below. Also, check out my Ebook Shop for more marketing advice.

© 2013 G.B. Oliver. All rights reserved

Are You Taking Advantage of Today’s Trending Hash Tags on Twitter?

by G.B Oliver

I bet the NFL draft is this week. How do I know that? Because NFL was been showing up in the trending box on Twitter all morning. In fact, when something major is going in the world, Twitter can act as your news feed.

So Are You Capitalizing on Twitter #Hash Tags for Your Online Business?

I’ve discussed this before in previous posts, but I wanted to give you some further insight. When a hash tag shows up in the Trends box on the left, it does peak people’s curiousity. So if they click on it they will be taken to a list of tweets using that hash tag.

I have been telling my small business clients (depending on what they sell) to be ready to take advantage of what I thought would be trending topics on Twitter this month for sure.

One is #Coachella. The popular California music festival has been on the last two weekends, and it always gets as much attention for its fashion as it does its music acts. So in the past two weeks #Coachella has been showing up as a trending hash tag. Great way for anyone selling boho clothing and accessories to get in front of this audience.

I also made them aware of #EarthDay, which is today (April 22nd) and is trending. So if you have eco-friendly, green or organic products, why aren’t you tweeting with the hash tag #Happy Earth Day? I even sent out a bunch of tweets of my followers who fit this description.

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Besides annual events, there are weekly events you can take advantage of. If you have products relating to #GamesofThrones, you have to know that every Monday Game of Thrones is trending because everyone is talking about the episode that aired Sunday night.

Also, you will notice on Mondays the trending hash tag, #NewMusic. That is because new CDs drop only on Tuesdays in the US. So on Mondays, music lovers are trying to find out what #New Music will be available tomorrow. That is why the hash tag, #NowPlaying, is also popular on Mondays, as that is how new song clip tweets are tagged.

Trending Hash Tags to Expect in May: Mother’s Day, Cinco de Mayo, Memorial Day, Kentucky Derby.

FINAL WORD: Are you keeping an eye on those Twitter hash tags to make sure your products and services have a chance of getting seen by a target market relevant to what you sell? If not you could be missing out on a potential PR opportunity. Follow me on Twitter @AttentionGet.

GB Oliver

ABOUT ME: I’m G.B. Oliver, a small business marketing consultant and author of the new ebook series, Small Business Marketing Ideas That Work! – 145 Detailed Tactics. I also do private consultations for online businesses. Feel free to contact me at attentiongetting@gmail.com.
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© 2013 G.B. OLIVER

How to Use Google Autocomplete to Find the Features Your Customers Want

by G.B. Oliver

We all know Google is a pretty powerful search tool. Just start typing a phrase in the Google search box and their Autocomplete feature finishes your sentence for you with the most popular endings to what you are asking. What a great way to find out what your customers are looking for.
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Google Autocomplete showed that dog owners were looking for durable dog toys, like these from Moochews

Google Autocomplete showed that dog owners were looking for durable dog toys, like these from Moochews

Dog Toys That…

For example, I had a customer recently, Moochews, who was selling rubber dog toys. But I needed a value statement for the product. What problem was it solving? So I typed in the phrase, “dog toys that….” and Google offered a variety of endings, such as:
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  • dog toys that hold treats
  • dog toys that last
  • dog toys that can’t be destroyed
  • dog toys that are indestructible
  • dog toys that makes them think
  • dog toys that talk
After looking at these results, I decided my customer was best to position her product as a durable dog toy whereby she can ask the question of her customers, “Tired of dog toys that don’t last?” This quick bit of research not only gave me insight into what her customers were looking for, but how to solve a common problem that they were experiencing. When you can solve a problem, you usually have a sale.

iPhone Cases That…

I decided to try this theory with a few other types of products. So I typed in the phrase, “iPhone cases that…” and I got:

  • iPhone cases that charge
  • iPhone cases that light up
  • iPhone cases that hold cards
  • iPhone cases that protect the screen
  • iPhone cases that look like books
  • iPhone cases that change color
  • iPhone cases that are waterproof
It helps you to see the features that are important to iPhone users. They don’t want their phone to run out of power, they want to be able to find it in the dark, they want the phone not to get damaged. These types of features seem to be taking precedence over style.

Baby Car Seats That…

I tried one more. I entered the phrase “baby car seats that…” and I assumed the words “are safe” would come up. It didn’t. Instead I got:
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  • baby car seats that swivel
  • baby car seats that rotate
  • baby car seats that turn into strollers
  • baby car seats that recline
  • baby car seats that lie flat
  • baby car seats that grow with baby
So these are the most important features to new parents. The focus is definitely on convenience and functionality. Maybe they are just assuming that they are all safe.
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FINAL WORD: Try it with your products and services and see what comes up (you may want to clear your personal search history first so it doesn’t taint the results). It may help you better position your business to the needs of your target market.

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Which Facebook News Feed Are Ads Right For Your Online Business

by G.B. Oliver

According to an article on the website, Mashablean IDC report that stated that SmartPhone users, on average, checked their Facebook news feed 14 times a day. This would explain why Facebook announced earlier this month a redesign of the news feed, and is displaying more and more paid advertisements in it.

So are Facebook news feed ads right for your small business?

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Types of Facebook News Feed Ads

You now have a few options as to the type of news feed ad you wish to do, and I have to be honest, they keep changing, so it’s a little tough to keep things straight, but here I go:

Page Post Ads

These ads essentially put your latest Facebook post out to a target audience you select, going beyond your Facebook fans to a demographic you choose, on a continual basis until you stop it. You pay per impression or click and you set the budget, even a low as $3 a day. The results may be a lot of page likes or a lot of post likes or it may actually bring traffic to your site.

Cynthia Boris over at Marketing Pilgrim wrote an article recently about Facebook ads, and she had a interesting point. If you are doing these types of Facebook ads, only post information relevant to your business, and include a link that sends the traffic to your blog, website, or social media accounts. This is not the time to post links from other sources (such as posting an article from CNN.com) because you are then essentially paying to send traffic to them.

When It Works: If your Facebook page is new and you want more fans, or you are trying to get more people to read your blog posts, this may be worth a try.

Promoted Page Post Ads

Say you want to promote just one post. If you have over 400 likes, a “promote” icon appears in the bottom right hand corner of the posting box. Select promote, then enter the amount of money you want to spend and it will tell you how many people that amount will reach, again beyond your Facebook fans. One shot deal.

When It Works: To me, this is a fairly inexpensive way to promote a sale or special event. But there needs to be a really grabby headline, a prominent call to action and the link needs to send the potential customer right to what you are selling to be the most effective for you.

Sponsored Stories

This one can be a little confusing. A sponsored story ensures that any time one of your Facebook fans interacts with your page (likes your page, likes a post, comments, etc.) that this action will turn up in the news feed of all of their friends. Now, you may think, why would I pay for that because doesn’t every action by a friend/fan turn up in the news feed already. No. Surprisingly a lot of what you post and do on Facebook your fans will not see, and if they can’t see it, they can’t like it. If you look at your posts, it will tell you how many people actual saw it. So you could have 200 Facebook fans, but it will say “40 people saw this post”. Therefore, a sponsored story provides a better chance that your fans’ friends will see anything they like that has to do with you. The reach is limited to that. You pay per impression or click.

When It Works: So, if your goal is really to get to your Facebook fans’ friends, this may be effective, especially if you are offering a “Friends and Family” type deal and encourage them to “like” in order to pass it on.

FINAL WORD: The longterm effective of these ads remains to be seen. As more ads turn up in the news feed, it may turn more Facebook users off. But for now, the best thing about these ads for your small business is that they are extremely affordable and measurable, so if they don’t give you the results you wanted, you are not out a lot of money and you can quit at any time.

By the way, you can “Like” me on Facebook at Attention Getting.

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