Popular Call to Action Tactics by Online Retailers

by G.B. Oliver

Online stores use many tactics to get customers to buy, keep them on their site longer, get more information from them, and try to get them coming back. They can also be seen as Call to Actions.

Here are some tactics the top online retailers use that you may want to consider implementing on your site.

Tactics to Upsell Customers More Products

Along the bottom of a product page, you will see retailers use headings such as:

Screen shot 2013-05-21 at 10.08.23 AM

Promotion on BaubleBar.com

  • Related Searches
  • Customers Who Bought This Also Purchased
  • Customers Who Viewed This Also Viewed
  • You May Also Like
  • Complete the Look (show more product photos)
  • Also in this Collection
  • Add to Wish List
  • Favorite ♥
  • Your Recent History
  • Top Rated
  • Email to a Friend
  • Buy any 2 for $25
  • New Arrivals

Tactics to Get Customers’ Information

On the home or landing page, online retailers will use these tactics:

Father's Day Contest on WorldMarket.com

Father’s Day Contest on WorldMarket.com

  • Email Sign-up
  • Exclusive Offers
  • Enter our Contest to Win!
  • Need Help? Live Chat
  • Give Us Feedback
  • Write a Review
  • Join our Points Program
  • Invite friends get $15

Tactics to Get Customers to Buy Today

The home page also typically features sales or other incentives to buy now:

Offer at Gap.com

Offer at Gap.com

  • Today’s is 10% off Tuesday
  • New Reductions
  • Free Shipping Today Only
  • Back in Stock (making it sound like it sells out fast)
  • Ending Soon

Tactics to Encourage Social Media Participation

Getting potential customers to either follow you or promote you on social media:

Screen shot 2013-05-21 at 9.59.04 AM

List all the social media icons

  • Connect with Us (list all the social media icons)
  • Share
  • Tell your Friends on Facebook (the Facebook post box is right there)
  • Pin It ! (not the regular Pin It icon, but their own neon version with an arrow)
  • View our Most Popular Pins
  • View Instagram Pics
  • Submit an Instagram Pic
  • Download our iPhone app

Other Tactics to Keep Customers on Site

Online stores are becoming content driven, with blogs and other information that will facilitate the buying decision:

On the wedding shop, BHDLN.com

On the wedding shop, BHDLN.com

  • Get Inspired with These Ideas!
  • Our Designers Favorite Picks
  • Gift Guide
  • Upcoming Events
  • Stylebook
  • Our Story

As you can see, the days of just putting up a shop and displaying your products is very passé. You need to deploy as many of these tactics as possible to engage your customers, get them to buy, and keep them coming back.

G.B._OliverNeed Help Marketing Your Online Business? I offer a variety of affordable marketing services. Just contact me at attentiongetting@gmail.com or use the contact form below. Also, check out my Ebook Shop for more marketing advice.

© 2013 G.B. Oliver. All rights reserved.

3 Quick & Easy Ways to Use YouTube to Promote Your Business

by G.B. Oliver

This blog post made the New York Times Small Business page, May 13, 2014

This blog post made the New York Times Small Business page, May 13, 2014

Women’s Wear Daily (WWD), a major business magazine for the fashion industry, is reporting that 4 in 10 consumers visit a store either online or in person as a direct result of watching a video online. It also reports that fewer major fashion brands find Facebook to be a top driver of traffic in 2012, but rather YouTube, with referral traffic doubling from 20% to 40% in 2012 over 2011.

So are you using YouTube in your marketing efforts?

A lot of people treat YouTube like television on demand. There are various channels, you can search for things you want to watch, and, particularly popular, are tutorials. And if you think it is only young people on YouTube, guess again.

YouTube_MarketingWho is on YouTube (US stats only):

  • Ages 18 – 34 – 37.6 million each month
  • Ages 35 – 49 – 31.6 million
  • Ages 50 – 64 – 25.7 million
  • Ages 65+ – 12.3 million
  • Men– 59 million
  • Women – 63.7 million

3 Quick & Easy Ways to Use YouTube to Promote Your Business:

  1. Have Your Own Channel – If you have a Google+ account, setting up your own YouTube channel is pretty much already done. Just go to YouTube and if you are logged into Google+ you will see a channel already set up for you in the right hand corner. It acts as a profile for your business because it shows your Google+ account and other social media icons, as well as your shop url (make sure you are using the new layout). You can now curate other people’s videos onto a playlist or favorites list. If you want to add your own videos, I will cover creative ideas for that in an upcoming post.
  2. Comment - Using your shop name, add a comment on a popular video or one relevant to your business. Viewers may click on your name out of curiosity and they will be taken over to your YouTube channel, where they will see all your business information. You can also engage with people who comment on your videos.
  3. Place an Ad – There are a variety of ads you can run on YouTube, all typically on a cost per view. This article explains all the different types of ads.

I CAN HELP! If you  do not know how to market your online business and are not making sales, contact me at attentiongetting@gmail.com. You can also read an excerpt of my ebook, Small Business Marketing Ideas That Work! Jewelry & Accessories Edition, HERE.

FINAL WORD: Like all social media, YouTube is free so why not use it. Just don’t invest too much time in it if it does not pull in traffic for your business.

© 2013 G.B. Oliver. All rights reserved.

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