PRODUCT copy mistakesAvoid these product copy mistakes!

One product copy mistake that I see online shops making over and over again is really long, overly complicated descriptions. The standard format that most online shops adhere to (and that Google likes) is an opening paragraph that is descriptive, enticing and creates a need followed by bullet points highlighting the main features (the exception being Etsy, who doesn’t support bullet points).

You do not need 10 paragraphs to describe a $40 necklace. Now, I don’t mind a bit of a back story about the motivation behind the product, but don’t go on and on trying too hard to get the sale or use overly descriptive, flowery language that makes the reader roll their eyes.

Here is a good example of product copy that gets right to the point:

‘I Love Mom’ Pearl Pendant Necklace

An elegant freshwater pearl illuminates a delicate, handcrafted pendant necklace designed to celebrate the special bond between you and your mother. Surprise her with this meaningful, wear-with-everything style to make this Mother’s Day one to remember.product copy mistakes

  • 18″ length.
  • Lobster clasp closure.
  • Pearl size: 8 mm.
  • Sterling silver/freshwater pearl.
  • Handcrafted in the USA.
  • Item ships in a gift box.

This is a perfect description for a $40 necklace. I don’t need to know the history of the freshwater pearl or how the pearl was cultivated or how this necklace is going to make me feel when I give it to my mother. Sometimes it is better to K-I-S-S.

I also really detest how most shops write their listing titles on Etsy (Amazon is guilty of this as well) starting with these endless strings of keywords that don’t even make sense. It is a poor attempt to keyword stuff and it doesn’t work.

Simply state what the product is with a few descriptive keywords as in the example above, otherwise you are just confusing the customer. Remember, you are trying to establish a brand and you want to protect it with a professional, clear descriptive product title, not a mishmash of keywords.

By the way, I do offer a product description writing service

About Me

Do you need your Brand Story written or an SEO-Optimized Blog Post or a Personalized Business Consultation? As a 20+ year marketing professional and small business consultant, all of my services are super affordable.product copy mistakes

I have consulted for thousands of small businesses since 2012, and my advice has been featured in the NY Times, Success Magazine, Yahoo Business, American Express, Big Commerce, Business2Community to name a few – so this is professional advice you can trust!

My Publicity Pitch service has also gotten my clients featured in Real Simple Magazine, Apartment Therapy, House Beautiful, Vanity Fair, Houzz, Martha Stewart, Glamour Magazine, LONNY, DesignMilk, Emmaline Bride,– just to name a few.

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