Small Business Marketing Strategist

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Easy Local Publicity Opportunity

If you are not approaching your local newspaper’s business writer NOW with a story pitch on how to include your small business in any articles they are planning for Small Business Saturday (November 30th) you are missing out on a huge opportunity – so do this TODAY !

If you are a new business, you could pitch a story about how you are trying to get the business off the ground. If you are an established business, you could pitch a story about how things have changed since you started. Maybe you just want to pitch a story about a major special you will be offering that day, or an event you will be hosting.

Just find an interesting angle, and pitch the story.

Also to Read:
©2019 Gail Oliver. All rights reserved.

Two Sales Tips for Quick Sales

Have you ever tried running a 24-hour sale? They truly are the most effective type of sales promotion because they get people to act quickly, especially if there is a tick down showing how much time there is left before the sale ends. Another key sales trick is to say “limited stock” or “only 10 left” or “selling out quickly”. This too will get people to act. 

Also to Read:

©2019 Gail Oliver. All rights reserved. Sunday Marketing Blast. 

Cool Promotional Item Idea

Believe it or not,custom hair scrunchies that have your business name on them are a hot sales promotional item, according to the Advertising Specialty Institute. Ideal for dance studios, spas, camps, sports teams and gymnastics clubs, even restaurants for servers to wear or as gifts with purchase for makeup and skin care brands.

More to Read:
©2019 Gail Oliver. All rights reserved.

Sunday Marketing Blast

My tip of the week …If you are running online ads, such as Google or Microsoft ads, always make sure to consistently check and eliminate any negative keywords. You don’t want to pay for clicks that are completely irrelevant.

Ad tip … Google Shopping Ads have a 2% conversion rate, which is a pretty good return. Wordstream has a very informative post on how to maximize these ad campaigns.

Hot trend ..interesting news for fashion businesses as Google released data this week that found that, from the U.S. to India, searches for comfortable attire like loafers and oversized garments are on the rise while searches for clothing like high heels and anything slim fitting are on the decline.

Sales opp … consider selling on Amazon’s Bargain Finds if you have low priced items, where everything is under $20.

Need to know … interesting article about Etsy’s sellers growing frustrations with the marketplace on Vox.

Must read … Small Business Saturday (November 30th) is a huge opportunity for small businesses, so start preparing now with my extensive SBS tips, advice and ideas.

Remember to sign up for my emails so that you never miss a post!

©2019 Gail Oliver. All rights reserved. Sunday Marketing Blast. 

Tips to Make Your Product Photos More Effective

Do you find that people don’t read anymore? I have purposely been trying to make my blog posts shorter and use more bullet points because today’s society has no time to read, even if it is useable information.

However, people will look at photos. So a tip that I always give my e-commerce clients, is to use their product photos more effectively – with headlines, size scales and flyouts that point out key features. The goal is to treat each product photo like an ad. I found some good examples on Amazon.

Add Headlines to Photos

Adding a headline to a product photo can be very effective. For example, take a look at this photo from O Naturals:

tips for making product photos more effective

Now, even this might be too much text on one photo, but it is the right idea to make headings out of the main things a customer would want to know. I would actually consider making each of these points a single headline on six different photo slides.

Add Size Scales to Photos

Have you ever had someone return an item because it ended up not being the size they thought. I saw this photo from a company called Aienid and thought they did a pretty good job of answering all size questions (among other things, such as the closure), right in the photo:

tips for making product photos more effective

Add Flyouts to Photos

Flyouts that zero in on certain features on the product itself, are also a good idea, as seen in this product photo from dog collar company, Kurgo:

tips for making product photos more effective

Now, always leave one product photo with no text on it for editorial purposes, but otherwise, start taking the text from your descriptions and add it to your photos to see if it results in more sales conversions and fewer returns.

Also to Read:

 

 

 

©2019 Gail Oliver. All rights reserved. Tips Product Photography.

Sunday Marketing Blast

Another Sunday Marketing Blast with ideas and inspiration for small business owners.

Hot trend … mystery boxes are the hot item on Etsy and eBay.

Top sellers … diamond jewelry is in big demand with millennials, particularly single women. If you sell diamond jewelry, you need to read the De Beers’ Insight Report. One key fact is that millennials account for 60% of the demand for diamond jewelry in the US and almost 80% in China, and there is significant growth of single women buying diamonds for themselves.

Marketing tip … step up your video marketing. ImpactBND states that 70% of consumers say that they have shared a brand’s video, 72% of businesses say video has improved their conversion rate, and 52% of consumers say that watching product videos makes them more confident in online purchase decisions.

retail-marketing-ideasSales channels …  retail is not dead, just youth-oriented. According to a recent survey by Bronto, 98 percent of Gen Zers (born 1995 and later) shop in stores at least once per week, compared to 56 percent of millennials, 44 percent of Gen Xers and 27 percent of baby boomers.

Must read … be sure to read my article 6 Easy Ways to Keep Customers Coming Back to Your Retail Store.

Must read … wondering where to sell online. Read my newly updated post, 50+ online selling sites and marketplaces.

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©2019 Gail Oliver. All rights reserved.

How to Market on Instagram

how to market on instagramWith the release of my Instagram Planner I wanted to give you a few basic tips on how to market on Instagram.

While I have been using Instagram and helping clients with it for a while now, I actually only opened my own Instagram profile at the start of 2020. This is because, as you all know, social media takes a lot of time and effort, and being a one-person business, I simply don’t have that much time to spend on it. But for those of you who do, here are some tips of mine to make it work better for your business.

Create a Descriptive Instagram Name

The first mistake so many businesses make is not creating a descriptive Instagram name. I don’t mean username, which should be your business name, but your name. For example, my Instagram “username” is attention.getting, but my “name” below (the line in bold) gives insight as to what my business is about.

The reason I did this is because this line gets seen whenever you show up in someone’s followers’ list. It acts like an ad telling people what your business is all about, so make it descriptive to peak people’s curiosity.

Write a Descriptive Instagram Bio

You only have 140 characters, so be concise and accurately describe either your business, or the type of content your followers will see should they decide to follow you. Point form is a good idea. You can use emojis, but don’t overdo it or you will look like a 11-year old girl.

Links In Your Profile

I come across so many Instagram profiles that do not link to back to their business. Since you cannot link within a post, it is so important to link here. You can use an app like linktr.ee because you can then use this as a launchpad to give people several links of yours – from your shop to a blog to a blog post. It is only $5 a month.

Follow People Who Follow Your Competitors

An easy way to find sales leads is to start by following people who follow your competitors. Obviously, if they like their products and services, they might like yours too.

Add URL to Post Images

Again, since Instagram does not allow you to link directly from your post, it is a good idea to try and include your url on your post images. It also helps if someone comes upon your image in a search, they then know where to find you.

Engage with Comments

Search on Instagram using a # and the word you think is relevant to your customers i.e. #bride. Then like the post and leave a short but nice comment. It will get their attention. 

Use the DM

Direct Messaging (or DM) is a way to reach out to people who have followed you, and thank them for following by giving them a special offer. Who doesn’t love a special offer? But just once, don’t keep bothering them.

Use “Suggestions for You”

In the right side bar Instagram will give you suggestions of who to follow. I advise following anyone who looks like they could be a potential customer and indicates that they are new to Instagram. Reason being, new people are more likely to follow you back.

Throw Branding Rules Out the Window

I never normally say this as a marketer, but social media is a different animal. If all of your posts use the same background, colors and fonts, (because you are trying to create brand awareness) the problem is that they will become white noise to your followers. In other words, your followers are going to swipe past it in their feed because it looks familiar, so they think they have already read it. Change up your look up to keep people interested.

how to market on instagramWant to Learn More?

©2020 Gail Oliver. All rights reserved. How to Market on Instagram 

Etsy Holiday Marketing Tips

by Gail Oliver

It’s that time of year! My Etsy 2019 Holiday Planner is just out and this year it is bigger and better than ever!

Featuring 23 jam-packed pages of ideas, inspiration, trends, advice, SEO research, worksheets, planner pages and much much more so that your shop can really maximize holiday sales! Below is a sneak peak with three hot tips from the planner.

    • SEO: Did you know that searches for red dresses, red shoes, red jewelry, red tablecloths and red nail polish are highest in November and December? So take advantage of searches for this holiday color and maybe even add a red product into your product line.
    • Promoted Listings: Do not run Etsy Promoted Listings on every item in your shop. For example, do not run them on seasonal items such as spring items, Easter items, etc. Also, do not run them on listings that have a sales conversion rate of less than 1% (divide orders by visits). As you are paying for clicks, if there is a low chance the click will result in a sale, your ad results will not be as successful.
    • Memorable Package Inserts: In each product package include a beautifully printed recipe card that has a Christmas cookie recipe on it. Make sure it also has your shop information on the back or at the bottom. This way when the customer pulls this recipe out every Christmas, they will remember your shop!

Other Holiday Posts…


© 2019 Gail Oliver. All rights reserved.

Hot Sales Opportunity: Retirement Gifts

by Gail Oliver

What business doesn’t love gift buyers as customers? Therefore, do you want to know what one of the fastest rising gift segments is, one that you might not be targeting? Retirement gifts!

That’s right, there are 10,000 Americans retiring EVERY day. Searches for retirement gifts have been on the uprise, currently at 27,100 monthly searches on Google alone, and the searches always tend to peak in May (maybe due to the fact this is the time of year that teachers retire?).

A lot of retirement gift searches are profession-based and a lot are gender based, as you will see from the search results below.

Top Searches for Retirement Gifts

  • Unique retirement gifts for her
  • Retirement gifts for coworker
  • Etsy retirement gifts
  • Amazon retirement gifts
  • Nurse retirement gifts
  • Military retirement gifts
  • DIY retirement gifts
  • Police retirement gifts
  • Retirement gifts for dad
  • Teacher retirement gifts
  • Retirement gifts for women
  • Funny retirement gifts

Top Retirement Gift Searches for Women

  • Jewelry
  • Books
  • Wine Glasses
  • Mugs

Top Retirement Gift Searches for Men

  • Keychains
  • Hats
  • Tshirts
  • Mugs
  • Anything to do with fishing or golf

Now, if they are looking for a retirement gift, it is likely because there is a retirement party. So here are some other popular retirement products searches below, they you may also want to consider.

Other Retirement Product Searches

  • Retirement party invitations
  • Retirement cards
  • Retirement party decorations (sashes & tiaras are big)
  • Retirement tshirts
  • Retirement banners
  • Retirement clipart
  • Retirement quotes & sayings

It will be another 10 years before all of the baby boomer generation retires, so this market will be viable for a long time.


© 2019 Gail Oliver. All rights reserved.

Big Changes Ahead for Etsy SEO Changes and Tips

ETSY SEO changesYes, more Etsy SEO changes coming to their search algorithm that they hope to have implemented by the end of 2020.

Historically, Etsy’s SEO has focused on ranking listings that use the most popular keyword search phrases in titles and tags, but also taking into consideration other factors such as number of favorites a listing has, number of five star views, overall success of shop, and so forth when ranking a listing in search results. However, Etsy has announced that they will now be moving towards machine-learning technology or artificial intelligence (AI) for search results.

(update: Etsy stated that most changes for the new AI algorithm were made as of September 2020, as to not interfere with the holiday buying season. Additional changes might have also been made after the holiday buying season ended). 

Etsy SEO Changes and Machine Learning

Machine learning / AI means that the search results any particular customer will see, will not strictly be influenced by keywords, but also by the customer’s:

  • shopping patterns (i.e. the amount they tend to spend)
  • purchasing history (i.e. the type of items they typically buy or have in their cart) 
  • location (i.e. city, state, country)
  • even the time of year (i.e. fall items, spring items)

The goal is to present to the customer with search results that will have the highest tendency to result in a purchase, based on what the search engine knows about the customer. 

Ety’s AI search results tend to also give preference to products that:

how to etsy set etsy shop
  • are in stock 
  • are on sale
  • ship quickly
  • ship for free
  • have the Etsy “Best Seller” distinction 

as these factors all typically result in a higher conversion rate

Etsy SEO Changes and Price

Another major change to the Etsy search algorithm involves priceIn the past, Etsy said the search engine gave preference to lower priced products in search results as they typically have a higher conversion rate, however they just announced they are moving away from this strategy. They will now give more preference in search results to higher priced products (mainly because 5% of a $20 product is not as lucrative as 5% of a $100 product).

Now, it is not that cut and dry. What the search algorithm will likely be doing is finding the sweet spot” price point that offers the best conversion rate and the best financial return. 

For example, let’s say that in one day the marketplace sells:

  • 10,000 necklaces that have an average price of $15.
  • The gross revenue is 10,000 x $15 = $150,000.
  • Etsy takes a 5% commission so they make $7,500.

Now, a slightly higher priced necklace may not sell as much in terms of quantity as it is a higher risk purchase, but that does not mean it is not more profitable. For example, let’s say in one day Etsy sells:

  • 5,000 necklaces that have an average price point of $40.
  • The gross revenue is 5,000 x $40 = $200,000.
  • Etsy makes $10,000.
  • So they didn’t sell as many, but because the price is higher it was still enough volume to make more money overall than the $15 necklace.

Now an even higher priced necklace may also not sell as much in quantity as the $15 or $40 necklace. Let’s say in one day Etsy sells:

  • 2,000 necklaces that have an average price of $70.
  • The gross revenue is 2,000 x $70 = $140,000.
  • Etsy makes $7,000

Therefore, the goal is that the Etsy search algorithm will use sales data, such as this above, to determine the optimal point where the price results in the most overall revenue. If research shows that the sweet spot for necklaces is $40, then maybe the 64 spots on the first page of search results might have 32 spots allocated for $40 necklaces (give or take $5), 16 spots allocated for $20 or less necklaces and 16 spots for $70+ necklaces. In other words, they might give 50% of first page space to the optimal price point, then split the other 50% between low and high price points. This way the search engine still targets all price points, but more weight is given to the price point that brings in the highest return.

Now, I am not saying this is exactly what Etsy is going to do, I have no idea. I am just giving you a possible scenario based on what AI algorithms are based on. It doesn’t mean everyone who is selling necklaces should all start selling them for $40. Remember, the search results will still also be customer-specific. This SEO strategy I outlined above will likely be for new buyers to Etsy, who are not signed into their account or have no buying history. For example, if my buying history shows that I only buy $20 necklaces, the search engine is not going to start showing me predominantly $200 necklaces. Same situation if I only tend to buy $200 necklaces, then why would they show me $20 necklaces? Again, everyone’s search results will be slightly different as they will be tailored to them. 

Final Word on Etsy SEO  Changes

Since over 80% of purchases made on Etsy via their search engine come from the first page of results, the ultimate goal for Etsy is to make sure that the first page of results that YOU see has the products YOU are most likely to buy AND will bring the best return to Etsy. That’s just good business.

As a seller, it means more factors will be out of your control SEO-wise. You can still make sure that you are using the most popular search phrases in your titles and tags, offer free shipping, ship worldwide, run sales every now and then, maintain a high conversion rate and make sure your products are in stock, but there will be no fool-proof solution for the masses.

Get more of my Etsy SEO advice in my Best-Selling Etsy SEO Guide 23-page download PDF, updated for 2022. 

More Etsy Posts

© 2019 -2021 Gail Oliver. All rights reserved. Etsy SEO Changes. 

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